This place is unbelievable. I bought four new tires here, drove less than 100 miles, the tire disintegrated and they refused to honor the warranty on the tire. You have to be crazy to give them any business. They flat out lie.
Had a blown tire on 79 about 30 miles south of Washington. Limped in to see this station close to 7:00. I asked if they could help a brother out even though they were closing. Kudos to Larry and Bob. Very nice guys and got me back on the road. It's the people who make the difference. Thanks to those two Pep Boys.
Made an appointment for tire mounting and balancing at 9am. Was told they couldn't start work on my car until 1pm for the scheduled service. After, I stopped back to pick up my car to get the service completed elsewhere, they acted as though I was unreasonable for thinking the timeline was inappropriate. I will never go back due to the unprofessionalism of the staff and general lack of emphasis on customer service. Head over to Budd Baer for much better service, or anywhere else for that matter.
Went in for oil change let me tell you These guys are total scum here in Washington they are nothing but con artists and lie about stuff needing replaced or fixed. Took my brandnew 2016 subaru in to them for oil change car had 4,000 miles on it. They told me front brakes needed replaced / rotars. Cabin air filter needed replaced. Air filter. Battery came up weak on there battery tester. Told me i should get new battery because its going to die on me. Exhaust had a leak so wanted to take mid pipe off and put a new gasket in becuase they could tell the gasket was bad. All this on a car with 4,000 miles on it. And to top it off they could do my oil but didn't have my oil filter for my car. But wasnt important to put new oil filter in. Told them bring my car off the lift rite now drove up the road to dealership Budd bear. Had them look over whole car. Nothing they said that needed supposedly replaced needed. Dealer said everything looked perfect changed my oil and filter and rotated my tires. And i was on my way aviod this place by all means. BUDD BEAR TOKD ME IM NOT THE FIRST PERSON TO SAY ALL THIS. I may contact BBB and my lawyer
I went in last week to have tires changed and an alignment done. Took a little longer than I would of liked but we were told it would be a few hours before arriving so I expected it. Bathroom was nice and clean. Waiting area was nice. I made sure to bring my kids tablets to keep them entertained. I loved that they had a lot of outlets, pop machine and tv. Plus we paid less than we were quoted on phone so that was a plus.
Pep Boys Auto Service Tire is a US Car Repair based in Washington, Pennsylvania. Pep Boys Auto Service Tire is located at 190 Murtland Ave, Washington, PA 15301, USA.
Please contact with Pep Boys Auto Service Tire using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pep Boys Auto Service Tire opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.